​© 2018 by the Veterinary Business Management Association.

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Dr. Lisa Mausbach

Denver Metro Area, Colorado

Full Potential Veterinary Services, LLC

 

Dr. Mausbach is the owner of Mausbach Mobile Veterinary Care, LLC, Full Potential Veterinary Services, LLC and The Visiting Veterinary Group. ™ Her professional mission is caring for the caregiver by using technology, 20-years’professional experience, and business acumen to make practicing veterinary medicine more efficient, less stressful, and ultimately more enjoyable for everyone. Employing knowledge-workers (such as veterinarians) takes special consideration, skill, and insight to drive appropriate behaviors giving intended business results leading to professional satisfaction and worker retention. Dr. Mausbach’s professional passions include strategic planning, innovation and change management, strategic human resource management, team development, improving workflow efficiency, providing efficient and effective platforms for delivery of client education, and enhancing both customer and employee experience. Her primary topic of expertise focuses around caring for the caregiver - including The Organizational Contributors to Work-Related Stress & Burnout in Veterinary Professionals, Innovative & Actionable Solutions Organizations can implement to mitigate, & Wave of the Future – Veterinarian “Take the Reins” & Control Your Career. I can offer 4-hours RACE approved CE. By providing a sustainable, balanced, and profitable business model, Dr. Mausbach is helping veterinarians remember why they chose this profession and ensuring veterinarians LOVE THEIR JOB practicing medicine again! Dr. Mausbach earned her Doctor of Veterinary Medicine degree at Colorado State University in 1998 and completed a 13-month small animal general rotating internship position at Wheat Ridge Animal Hospital (WRAH), an AAHA accredited busy hybrid multi-specialty, emergency, and general practice. For almost 2 decades, Dr. Mausbach worked at WRAH as a full-time general practitioner and General Practice Team Leader through December 2017. Her professional passions include strategic development and planning, innovation and change management, strategic human resource management, team development, improving clinic workflow efficiency, providing efficient and effective platforms for client education delivery, and enhancing both customer and employee experience. Dr. Mausbach received her Strategic Human Resource Management Certified Professional (SHRM-CP) certification in February 2019. Dr. Mausbach completed her business master’s degree in Organizational Leadership with dual specialization in Leadership Management and Project Leadership Management from Regis University College of Business and Economics in August 2018. She received a Certificate of Achievement for the 10-month Veterinary Management Institute (VMI) program sponsored by AAHA and CSU College of Business in October 2017. She also received a Certificate of Achievement for both FRANK™ 1.0 and FRANK™ Communication Coaching Skills Workshops. Lastly, she has completed CliftonStrengths™ StrenthsFinder by Gallop® and the EverythingDisc® Work of Leaders® Profile. I believe it is our new generation of veterinarians who will be able to institute the changes so desperately needed within our industry. If I can light a "spark" even a few students, possibly a wildfire of change can happen!

 

Topics Covered

Topic #1: The Organizational Contributors to Work-Related Stress & Burnout in Veterinary Professionals

Description: Defines occupational stress & it’s contributors; analysis of recent Merck Veterinary Well-being study; identifies & defines employee the burnout-engagement continuum; compares/contrasts burnout to compassion fatigue; introduces job-person mis-match; introduces the 6-work domains (environments) & the factors influencing work-related stress within each domain; effects of burnout in veterinary health care

Topic #2: Innovative & Actionable Solutions Organizations can Implement to Mitigate the Work-Related Stressors of Veterinarians

Description: Introduces structural & functional organizational interventions based on Galbraith’s STAR model; Deep dive into the 6 interventions: design org. systems to address human needs, develop leaders, build social community, remove doctor frustrations/inefficiencies, reduce preventable patient harm/recognize secondary trauma, strengthen/support individual wellness/self-care

Topic #3: Wave of the Future – Veterinarian “Take the Reins” & Control Your Career

Description: Frustrated as an associate but don't want to own your own practice? Don't settle by giving your time & energy away for someone else to realize their dreams & financial success from YOUR knowledge, skillsets, expertise & hard work. Kaleidoscope careers, Rise of the Independent Contract Veterinarian, Mobile Practice, Telemedicine & much more!

Topic #4: SHRM - How to Attract & Retain Top Talent Associates

Description: The associate compensation debate – the good/bad of each model & a model for the future; managing knowledge workers & the importance of participative management styles, employee/colleague-centric leadership styles; other innovative ideas to prevent burnout including caregiver bill of rights, stop rewarding bad client behaviors & incentivize good client behaviors; staff incentive/reward programs that increase staff accountability

Speaker Fees: $350/hr* normal rate; Travel costs/incidentals when traveling out of state

Email: lisamdvm@happyvetshappypets.com

Phone: 7202904574

Website: www.happyvetshappypets.com